Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Frequently Asked Questions
Custom and personalized orders
Yes i do both. Depending on requirements and whether i feel i can do your idea justice. Cost depends on stone used/design etc.
Wholesale availability
No i do not do wholesale orders either for the polymer clay or the moulds. I prefer to do everything myself, that way i can keep the standards high and control of the whole process from making to photography/listing and finally shipping.
Care instructions
A care leaflet is included with all latex moulds to help you get both a long life and maintain good detail through out the life of the moulds.